Stores / Alex and Ani
Alex and Ani return policy
Return within 30 days of delivery; $6.95 handling fee and shipping deducted.
- Refund
- Original payment method
- Cost to return
- $6.95 handling fee
Sale and final-sale items
- Final sale: Final sale
- Final sale: Clearance
- Final sale: Engraved items
US vs Canada
Checked on Alex and Ani's Canada site.
- Window
- 30 days from delivery
- Cost to return
- $6.95 handling fee
- Returns
- All international sales are final.
Bought something from Alex and Ani?
Paste the product link to see the answer for that exact item and color, with your date.
Check my itemCommon questions
How long do I have to return something to Alex and Ani?
30 days, counted from the day it's delivered.
Does Alex and Ani charge for returns?
$6.95 handling fee
How does Alex and Ani refund a return?
Original payment method
Can I return sale or final-sale items to Alex and Ani?
These can't be returned: Final sale; Clearance; Engraved items.
Is Alex and Ani's return policy different in Canada?
In Canada: 30 days to return it. Cost to return: $6.95 handling fee.
How do I know if my Alex and Ani order can still be returned?
Paste the product link, upload the receipt, or forward the order email to orders@tagson.app: TagsOn works out your exact last day to return it and emails you if the price drops before then.
Source: Alex and Ani's returns page · checked 2026-11-01. Policies change; confirm on the store's site before you ship a return.