Stores / Alice + Olivia

Alice + Olivia return policy

Make your return within 14 days of delivery. Unworn, tags on.

14days from delivery
Refund
Original payment method
Cost to return
About $10 restocking fee for mail returns (reported); free in store

Sale and final-sale items

  • Alice + Olivia items marked 60% off or more are final sale.
  • Final sale: Sale items 60% off or more
  • Final sale: Beauty products

Good to know

  • No exchanges: buy the new item and return the old one

US vs Canada

Checked on Alice + Olivia's Canada site.

Window
14 days from delivery
Cost to return
Free international returns

Bought something from Alice + Olivia?

Paste the product link to see the answer for that exact item and color, with your date.

Check my item

Common questions

How long do I have to return something to Alice + Olivia?

14 days, counted from the day it's delivered.

Does Alice + Olivia charge for returns?

About $10 restocking fee for mail returns (reported); free in store

How does Alice + Olivia refund a return?

Original payment method

Can I return sale or final-sale items to Alice + Olivia?

Alice + Olivia items marked 60% off or more are final sale. These can't be returned: Sale items 60% off or more; Beauty products.

Is Alice + Olivia's return policy different in Canada?

In Canada: 14 days to return it. Cost to return: Free international returns.

How do I know if my Alice + Olivia order can still be returned?

Paste the product link, upload the receipt, or forward the order email to orders@tagson.app: TagsOn works out your exact last day to return it and emails you if the price drops before then.

Source: Alice + Olivia's returns page · checked 2026-11-01. Policies change; confirm on the store's site before you ship a return.