Stores / Alice + Olivia
Alice + Olivia return policy
Make your return within 14 days of delivery. Unworn, tags on.
- Refund
- Original payment method
- Cost to return
- About $10 restocking fee for mail returns (reported); free in store
Sale and final-sale items
- Alice + Olivia items marked 60% off or more are final sale.
- Final sale: Sale items 60% off or more
- Final sale: Beauty products
Good to know
- No exchanges: buy the new item and return the old one
US vs Canada
Checked on Alice + Olivia's Canada site.
- Window
- 14 days from delivery
- Cost to return
- Free international returns
Bought something from Alice + Olivia?
Paste the product link to see the answer for that exact item and color, with your date.
Check my itemCommon questions
How long do I have to return something to Alice + Olivia?
14 days, counted from the day it's delivered.
Does Alice + Olivia charge for returns?
About $10 restocking fee for mail returns (reported); free in store
How does Alice + Olivia refund a return?
Original payment method
Can I return sale or final-sale items to Alice + Olivia?
Alice + Olivia items marked 60% off or more are final sale. These can't be returned: Sale items 60% off or more; Beauty products.
Is Alice + Olivia's return policy different in Canada?
In Canada: 14 days to return it. Cost to return: Free international returns.
How do I know if my Alice + Olivia order can still be returned?
Paste the product link, upload the receipt, or forward the order email to orders@tagson.app: TagsOn works out your exact last day to return it and emails you if the price drops before then.
Source: Alice + Olivia's returns page · checked 2026-11-01. Policies change; confirm on the store's site before you ship a return.