Stores / Autonomous

Autonomous return policy

Most Autonomous products can be returned within 30 days of delivery in the 48 contiguous US states, if they are in like-new condition in original packaging.

30days from delivery
Refund
Full refund to the original payment method after the return is processed (usually within 5 business days of receipt; 7-10 business days to appear on statements).
Cost to return
Autonomous issues an RMA and return shipping label after approval; it does not cover carrier pickup fees. An older shipping page says it covers return shipping, so confirm before shipping.

Sale and final-sale items

  • Final sale: Autonomous Pod products
  • Final sale: Sales or promotion items, if the campaign terms exclude returns
  • Final sale: Bulk orders
  • Final sale: Tabletop-only purchases
  • Final sale: Oversized desks (Expanse, L-Shaped, Levitate)
  • Final sale: Assembly or installation services

US vs Canada

Not confirmed: the store's site didn't state its terms.

Window
30 days from delivery
Cost to return
Autonomous issues an RMA and return shipping label after approval; it does not cover carrier pickup fees. An older shipping page says it covers return shipping, so confirm before shipping.

Bought something from Autonomous?

Paste the product link to see the answer for that exact item and color, with your date.

Check my item

Common questions

How long do I have to return something to Autonomous?

30 days, counted from the day it's delivered.

Does Autonomous charge for returns?

Autonomous issues an RMA and return shipping label after approval; it does not cover carrier pickup fees. An older shipping page says it covers return shipping, so confirm before shipping.

How does Autonomous refund a return?

Full refund to the original payment method after the return is processed (usually within 5 business days of receipt; 7-10 business days to appear on statements).

Can I return sale or final-sale items to Autonomous?

These can't be returned: Autonomous Pod products; Sales or promotion items, if the campaign terms exclude returns; Bulk orders; Tabletop-only purchases; Oversized desks (Expanse, L-Shaped, Levitate); Assembly or installation services.

Is Autonomous's return policy different in Canada?

In Canada: 30 days to return it. Cost to return: Autonomous issues an RMA and return shipping label after approval; it does not cover carrier pickup fees. An older shipping page says it covers return shipping, so confirm before shipping. (Not confirmed on the store's site.)

How do I know if my Autonomous order can still be returned?

Paste the product link, upload the receipt, or forward the order email to orders@tagson.app: TagsOn works out your exact last day to return it and emails you if the price drops before then.

Source: Autonomous's returns page · checked 2026-10-28. Policies change; confirm on the store's site before you ship a return.