Stores / Birkenstock
Birkenstock return policy
Return unworn footwear and accessories in original packaging within 30 days of delivery.
- Refund
- Original payment method
- Cost to return
- Free
Sale and final-sale items
- Sale items discounted 40% or more are final sale.
- Final sale: Sale items discounted 40% or more
Good to know
- Online orders can't be returned to Birkenstock stores.
US vs Canada
Checked on Birkenstock's Canada site.
- Window
- 30 days from delivery
- Cost to return
- Free
Bought something from Birkenstock?
Paste the product link to see the answer for that exact item and color, with your date.
Check my itemCommon questions
How long do I have to return something to Birkenstock?
30 days, counted from the day it's delivered.
Does Birkenstock charge for returns?
Free
How does Birkenstock refund a return?
Original payment method
Can I return sale or final-sale items to Birkenstock?
Sale items discounted 40% or more are final sale. These can't be returned: Sale items discounted 40% or more.
Is Birkenstock's return policy different in Canada?
In Canada: 30 days to return it. Cost to return: Free.
How do I know if my Birkenstock order can still be returned?
Paste the product link, upload the receipt, or forward the order email to orders@tagson.app: TagsOn works out your exact last day to return it and emails you if the price drops before then.
Source: Birkenstock's returns page · checked 2026-11-01. Policies change; confirm on the store's site before you ship a return.