Stores / Boll & Branch
Boll & Branch return policy
Most unused bedding and bath items can be returned within 30 days of delivery for a refund to the original payment method, minus shipping charges; mattresses have a 100-day window.
- Refund
- Original payment method, excluding shipping charges; discounts are applied proportionally to the refund.
- Cost to return
- Free; prepaid return label for US orders.
Sale and final-sale items
- Final sale: Gift cards
- Final sale: Sale, clearance, and reduced-price items
- Final sale: Customized or monogrammed items
- Final sale: Pet beds
- Final sale: International purchases
- Final sale: All orders shipped to Canada
US vs Canada
Not confirmed: the store's site didn't state its terms.
- Window
- 30 days from delivery
- Cost to return
- Free; prepaid return label for US orders.
Bought something from Boll & Branch?
Paste the product link to see the answer for that exact item and color, with your date.
Check my itemCommon questions
How long do I have to return something to Boll & Branch?
30 days, counted from the day it's delivered.
Does Boll & Branch charge for returns?
Free; prepaid return label for US orders.
How does Boll & Branch refund a return?
Original payment method, excluding shipping charges; discounts are applied proportionally to the refund.
Can I return sale or final-sale items to Boll & Branch?
These can't be returned: Gift cards; Sale, clearance, and reduced-price items; Customized or monogrammed items; Pet beds; International purchases; All orders shipped to Canada.
Is Boll & Branch's return policy different in Canada?
In Canada: 30 days to return it. Cost to return: Free; prepaid return label for US orders. (Not confirmed on the store's site.)
How do I know if my Boll & Branch order can still be returned?
Paste the product link, upload the receipt, or forward the order email to orders@tagson.app: TagsOn works out your exact last day to return it and emails you if the price drops before then.
Source: Boll & Branch's returns page · checked 2026-10-28. Policies change; confirm on the store's site before you ship a return.