Stores / Books-A-Million
Books-A-Million return policy
Most online orders can be returned within 30 days of delivery for a refund to the original payment method, excluding marketplace, non-returnable, and downloaded digital items.
- Refund
- Original payment method; gift card purchases are credited back to the gift card; shipping and handling are non-refundable.
- Cost to return
- Customer pays return shipping for change-of-mind returns; a prepaid label is provided only in other cases.
Sale and final-sale items
- Final sale: New & Used Marketplace items
- Final sale: Items marked non-returnable by the vendor
- Final sale: eBooks and audio downloads once purchased or downloaded
- Final sale: Gift wrapping services
- Final sale: Shipping and handling charges
- Final sale: Holiday returns are extended to January 31, 2027 only for holiday purchases made November 1 to December 31, 2026, subject to standard conditions
US vs Canada
Books-A-Million doesn't sell online in Canada.
Bought something from Books-A-Million?
Paste the product link to see the answer for that exact item and color, with your date.
Check my itemCommon questions
How long do I have to return something to Books-A-Million?
30 days, counted from the day it's delivered.
Does Books-A-Million charge for returns?
Customer pays return shipping for change-of-mind returns; a prepaid label is provided only in other cases.
How does Books-A-Million refund a return?
Original payment method; gift card purchases are credited back to the gift card; shipping and handling are non-refundable.
Can I return sale or final-sale items to Books-A-Million?
These can't be returned: New & Used Marketplace items; Items marked non-returnable by the vendor; eBooks and audio downloads once purchased or downloaded; Gift wrapping services; Shipping and handling charges; Holiday returns are extended to January 31, 2027 only for holiday purchases made November 1 to December 31, 2026, subject to standard conditions.
How do I know if my Books-A-Million order can still be returned?
Paste the product link, upload the receipt, or forward the order email to orders@tagson.app: TagsOn works out your exact last day to return it and emails you if the price drops before then.
Source: Books-A-Million's returns page · checked 2026-11-01. Policies change; confirm on the store's site before you ship a return.