Stores / Burberry
Burberry return policy
Start the return within 14 days of delivery (day after), then you have 14 more days to send it.
- Refund
- Original payment method
- Cost to return
- Free (not for fragrance or nail polish)
Sale and final-sale items
- Final sale: Pierced jewelry
- Final sale: Personalized items
- Final sale: Face masks
- Final sale: Gift cards
Good to know
- Outlet store purchases can't be returned
US vs Canada
Checked on Burberry's Canada site.
- Window
- 14 days from delivery
- Cost to return
- Free (not for fragrance or nail polish)
- Start within 14 days of delivery, then you have 14 more days to send it.
Bought something from Burberry?
Paste the product link to see the answer for that exact item and color, with your date.
Check my itemCommon questions
How long do I have to return something to Burberry?
14 days, counted from the day it's delivered.
Does Burberry charge for returns?
Free (not for fragrance or nail polish)
How does Burberry refund a return?
Original payment method
Can I return sale or final-sale items to Burberry?
These can't be returned: Pierced jewelry; Personalized items; Face masks; Gift cards.
Is Burberry's return policy different in Canada?
In Canada: 14 days to return it. Cost to return: Free (not for fragrance or nail polish).
How do I know if my Burberry order can still be returned?
Paste the product link, upload the receipt, or forward the order email to orders@tagson.app: TagsOn works out your exact last day to return it and emails you if the price drops before then.
Source: Burberry's returns page · checked 2026-11-01. Policies change; confirm on the store's site before you ship a return.