Stores / Burrow
Burrow return policy
Returns within 30 days of delivery for a refund; mattresses have a 100-day trial.
- Refund
- Original form of payment
- Cost to return
- 10% of the paid price with original packaging, 20% without, capped at $250 per item
Sale and final-sale items
- Final sale: Individually purchased components or add-ons not part of the original order
US vs Canada
Not confirmed: the store's site didn't state its terms.
- Window
- 30 days from delivery
- Cost to return
- 10% of the paid price with original packaging, 20% without, capped at $250 per item
Bought something from Burrow?
Paste the product link to see the answer for that exact item and color, with your date.
Check my itemCommon questions
How long do I have to return something to Burrow?
30 days, counted from the day it's delivered.
Does Burrow charge for returns?
10% of the paid price with original packaging, 20% without, capped at $250 per item
How does Burrow refund a return?
Original form of payment
Can I return sale or final-sale items to Burrow?
These can't be returned: Individually purchased components or add-ons not part of the original order.
Is Burrow's return policy different in Canada?
In Canada: 30 days to return it. Cost to return: 10% of the paid price with original packaging, 20% without, capped at $250 per item. (Not confirmed on the store's site.)
How do I know if my Burrow order can still be returned?
Paste the product link, upload the receipt, or forward the order email to orders@tagson.app: TagsOn works out your exact last day to return it and emails you if the price drops before then.
Source: Burrow's returns page · checked 2026-11-01. Policies change; confirm on the store's site before you ship a return.