Stores / Chacos

Chacos return policy

Unworn items can be returned or exchanged free within 30 days of shipping for a refund to the original payment method.

30days from shipping
Refund
Original payment method
Cost to return
Free

Sale and final-sale items

  • Final sale: gift cards
  • Final sale: items marked as final sale
  • Final sale: gift with purchase items
  • Final sale: limited sizes and colors

US vs Canada

Not confirmed: the store's site didn't state its terms.

Window
30 days from shipping
Cost to return
Free

Bought something from Chacos?

Paste the product link to see the answer for that exact item and color, with your date.

Check my item

Common questions

How long do I have to return something to Chacos?

30 days, counted from the day it ships.

Does Chacos charge for returns?

Free

How does Chacos refund a return?

Original payment method

Can I return sale or final-sale items to Chacos?

These can't be returned: gift cards; items marked as final sale; gift with purchase items; limited sizes and colors.

Is Chacos's return policy different in Canada?

In Canada: 30 days to return it. Cost to return: Free. (Not confirmed on the store's site.)

How do I know if my Chacos order can still be returned?

Paste the product link, upload the receipt, or forward the order email to orders@tagson.app: TagsOn works out your exact last day to return it and emails you if the price drops before then.

Source: Chacos's returns page · checked 2026-11-01. Policies change; confirm on the store's site before you ship a return.