30days from your order
- Refund
- Original payment method (original shipping not refunded)
- Cost to return
- Free prepaid UPS label
Sale and final-sale items
- Final sale: Items marked Final Sale
- Final sale: Collaboration and special-event products
US vs Canada
Checked on Crocs's Canada site.
- Window
- 30 days from order
- Cost to return
- Free prepaid UPS label
- Store returns are capped at $250.
Bought something from Crocs?
Paste the product link to see the answer for that exact item and color, with your date.
Check my itemCommon questions
How long do I have to return something to Crocs?
30 days, counted from your order date.
Does Crocs charge for returns?
Free prepaid UPS label
How does Crocs refund a return?
Original payment method (original shipping not refunded)
Can I return sale or final-sale items to Crocs?
These can't be returned: Items marked Final Sale; Collaboration and special-event products.
Is Crocs's return policy different in Canada?
In Canada: 30 days to return it. Cost to return: Free prepaid UPS label.
How do I know if my Crocs order can still be returned?
Paste the product link, upload the receipt, or forward the order email to orders@tagson.app: TagsOn works out your exact last day to return it and emails you if the price drops before then.
Source: Crocs's returns page · checked 2026-11-01. Policies change; confirm on the store's site before you ship a return.