Stores / Dolce & Gabbana
Dolce & Gabbana return policy
Request a free return within 15 days of delivery, then book the courier within 15 days.
- Refund
- Original payment method
- Cost to return
- Free with the same courier that delivered
Sale and final-sale items
- Final sale: Customized items and limited-edition sneakers
- Final sale: Food & beverage
- Final sale: Face masks
- Final sale: Fragrance without film
- Final sale: Makeup
Good to know
- No direct exchanges: return and reorder
- Online orders can go back to authorized boutiques within 15 days
US vs Canada
Checked on Dolce & Gabbana's Canada site.
- Window
- 15 days from delivery
- Cost to return
- Free with the same courier that delivered
- Send the return form within 15 days of receiving the order; the courier must pick it up within 15 days after that.
Bought something from Dolce & Gabbana?
Paste the product link to see the answer for that exact item and color, with your date.
Check my itemCommon questions
How long do I have to return something to Dolce & Gabbana?
15 days, counted from the day it's delivered.
Does Dolce & Gabbana charge for returns?
Free with the same courier that delivered
How does Dolce & Gabbana refund a return?
Original payment method
Can I return sale or final-sale items to Dolce & Gabbana?
These can't be returned: Customized items and limited-edition sneakers; Food & beverage; Face masks; Fragrance without film; Makeup.
Is Dolce & Gabbana's return policy different in Canada?
In Canada: 15 days to return it. Cost to return: Free with the same courier that delivered.
How do I know if my Dolce & Gabbana order can still be returned?
Paste the product link, upload the receipt, or forward the order email to orders@tagson.app: TagsOn works out your exact last day to return it and emails you if the price drops before then.
Source: Dolce & Gabbana's returns page · checked 2026-11-01. Policies change; confirm on the store's site before you ship a return.