Stores / English Factory
English Factory return policy
Returns within 30 days of delivery; a flat $14.99 return shipping cost is deducted.
- Refund
- Original payment method
- Cost to return
- $14.99 deducted from your refund
Sale and final-sale items
- Final sale: Final sale items
US vs Canada
Not confirmed: the store's site didn't state its terms.
- Window
- 30 days from delivery
- Cost to return
- $14.99 deducted from your refund
Bought something from English Factory?
Paste the product link to see the answer for that exact item and color, with your date.
Check my itemCommon questions
How long do I have to return something to English Factory?
30 days, counted from the day it's delivered.
Does English Factory charge for returns?
$14.99 deducted from your refund
How does English Factory refund a return?
Original payment method
Can I return sale or final-sale items to English Factory?
These can't be returned: Final sale items.
Is English Factory's return policy different in Canada?
In Canada: 30 days to return it. Cost to return: $14.99 deducted from your refund. (Not confirmed on the store's site.)
How do I know if my English Factory order can still be returned?
Paste the product link, upload the receipt, or forward the order email to orders@tagson.app: TagsOn works out your exact last day to return it and emails you if the price drops before then.
Source: English Factory's returns page · checked 2026-11-01. Policies change; confirm on the store's site before you ship a return.