Stores / FAO Schwarz
FAO Schwarz return policy
Most new, unopened items can be returned within 30 days of delivery for a refund.
- Refund
- Refund minus original shipping fees
- Cost to return
- $10 return fee deducted
US vs Canada
Not confirmed: the store's site didn't state its terms.
- Window
- 30 days from delivery
- Cost to return
- $10 return fee deducted
Bought something from FAO Schwarz?
Paste the product link to see the answer for that exact item and color, with your date.
Check my itemCommon questions
How long do I have to return something to FAO Schwarz?
30 days, counted from the day it's delivered.
Does FAO Schwarz charge for returns?
$10 return fee deducted
How does FAO Schwarz refund a return?
Refund minus original shipping fees
Can I return sale or final-sale items to FAO Schwarz?
FAO Schwarz's policy doesn't list any final-sale items.
Is FAO Schwarz's return policy different in Canada?
In Canada: 30 days to return it. Cost to return: $10 return fee deducted. (Not confirmed on the store's site.)
How do I know if my FAO Schwarz order can still be returned?
Paste the product link, upload the receipt, or forward the order email to orders@tagson.app: TagsOn works out your exact last day to return it and emails you if the price drops before then.
Source: FAO Schwarz's returns page · checked 2026-11-01. Policies change; confirm on the store's site before you ship a return.