Stores / Free People
Free People return policy
Refund to original payment if it reaches the warehouse within 30 days of delivery; e-gift card after that.
- Refund
- Original payment within 30 days; e-gift card after
- Cost to return
- Not confirmed
- After that
- Free People e-gift card until day 365
- Holiday
- Orders 2026-10-01 to 2026-12-24 can be returned until 2027-01-31
Sale and final-sale items
- Final sale: Vintage Loves
- Final sale: Some FP Mart items
Good to know
- FP MART items go back to the seller
US vs Canada
Not confirmed: Free People's Canadian returns page didn't load its terms.
- Window
- 30 days from delivery
- Cost to return
- Not confirmed
Bought something from Free People?
Paste the product link to see the answer for that exact item and color, with your date.
Check my itemCommon questions
How long do I have to return something to Free People?
30 days, counted from the day it's delivered. Holiday orders (2026-10-01 to 2026-12-24) can be returned until 2027-01-31. After that, Free People e-gift card until day 365.
Does Free People charge for returns?
Not confirmed
How does Free People refund a return?
Original payment within 30 days; e-gift card after
Can I return sale or final-sale items to Free People?
These can't be returned: Vintage Loves; Some FP Mart items.
Is Free People's return policy different in Canada?
In Canada: 30 days to return it. Cost to return: Not confirmed. (Not confirmed on the store's site.)
How do I know if my Free People order can still be returned?
Paste the product link, upload the receipt, or forward the order email to orders@tagson.app: TagsOn works out your exact last day to return it and emails you if the price drops before then.
Source: Free People's returns page · checked 2026-11-01. Policies change; confirm on the store's site before you ship a return.