Stores / Frontgate
Frontgate return policy
Most Frontgate orders can be returned within 90 days for a replacement or refund of the item cost, excluding shipping and processing fees.
- Refund
- Replacement or refund of item cost; shipping and processing fees not refunded
- Cost to return
- Shipping and processing fees are non-refundable; truck and in-home items need a scheduled pick-up
Sale and final-sale items
- Final sale: Monogrammed, customized or made-to-order items (unless damaged or defective)
- Final sale: Swimwear without original hang tags and hygienic liner (30-day window)
US vs Canada
Frontgate doesn't sell online in Canada.
Bought something from Frontgate?
Paste the product link to see the answer for that exact item and color, with your date.
Check my itemCommon questions
How long do I have to return something to Frontgate?
90 days, counted from your order date.
Does Frontgate charge for returns?
Shipping and processing fees are non-refundable; truck and in-home items need a scheduled pick-up
How does Frontgate refund a return?
Replacement or refund of item cost; shipping and processing fees not refunded
Can I return sale or final-sale items to Frontgate?
These can't be returned: Monogrammed, customized or made-to-order items (unless damaged or defective); Swimwear without original hang tags and hygienic liner (30-day window).
How do I know if my Frontgate order can still be returned?
Paste the product link, upload the receipt, or forward the order email to orders@tagson.app: TagsOn works out your exact last day to return it and emails you if the price drops before then.
Source: Frontgate's returns page · checked 2026-11-01. Policies change; confirm on the store's site before you ship a return.