Stores / ghd
ghd return policy
Online orders from ghdhair.com can be returned within 21 days of receiving them for a full refund.
- Refund
- Full refund; exchanges not offered
- Cost to return
- £5 return shipping fee deducted from refund with prepaid option; customer pays postage for own return
Sale and final-sale items
- Final sale: personalised items
US vs Canada
Not confirmed: the store's site didn't state its terms.
- Window
- 21 days from delivery
- Cost to return
- £5 return shipping fee deducted from refund with prepaid option; customer pays postage for own return
Bought something from ghd?
Paste the product link to see the answer for that exact item and color, with your date.
Check my itemCommon questions
How long do I have to return something to ghd?
21 days, counted from the day it's delivered.
Does ghd charge for returns?
£5 return shipping fee deducted from refund with prepaid option; customer pays postage for own return
How does ghd refund a return?
Full refund; exchanges not offered
Can I return sale or final-sale items to ghd?
These can't be returned: personalised items.
Is ghd's return policy different in Canada?
In Canada: 21 days to return it. Cost to return: £5 return shipping fee deducted from refund with prepaid option; customer pays postage for own return. (Not confirmed on the store's site.)
How do I know if my ghd order can still be returned?
Paste the product link, upload the receipt, or forward the order email to orders@tagson.app: TagsOn works out your exact last day to return it and emails you if the price drops before then.
Source: ghd's returns page · checked 2026-11-01. Policies change; confirm on the store's site before you ship a return.