Stores / Greenworks Tools
Greenworks Tools return policy
Returns within 30 days of delivery to the recipient's address for a refund.
- Refund
- Product refund for new, unused items; store credit possible at Greenworks' discretion
- Cost to return
- Customer pays return shipping, deducted from refund
Sale and final-sale items
- Final sale: riding mowers
- Final sale: e-bikes
- Final sale: go-karts
- Final sale: dual-stage snow blowers
- Final sale: Greenworks Renewed
- Final sale: Greenworks Open Box
US vs Canada
Not confirmed: the store's site didn't state its terms.
- Window
- 30 days from delivery
- Cost to return
- Customer pays return shipping, deducted from refund
Bought something from Greenworks Tools?
Paste the product link to see the answer for that exact item and color, with your date.
Check my itemCommon questions
How long do I have to return something to Greenworks Tools?
30 days, counted from the day it's delivered.
Does Greenworks Tools charge for returns?
Customer pays return shipping, deducted from refund
How does Greenworks Tools refund a return?
Product refund for new, unused items; store credit possible at Greenworks' discretion
Can I return sale or final-sale items to Greenworks Tools?
These can't be returned: riding mowers; e-bikes; go-karts; dual-stage snow blowers; Greenworks Renewed; Greenworks Open Box.
Is Greenworks Tools's return policy different in Canada?
In Canada: 30 days to return it. Cost to return: Customer pays return shipping, deducted from refund. (Not confirmed on the store's site.)
How do I know if my Greenworks Tools order can still be returned?
Paste the product link, upload the receipt, or forward the order email to orders@tagson.app: TagsOn works out your exact last day to return it and emails you if the price drops before then.
Source: Greenworks Tools's returns page · checked 2026-11-01. Policies change; confirm on the store's site before you ship a return.