Stores / Heirloom Hats
Heirloom Hats return policy
Refunds, exchanges, or store credit within 10 days of delivery for unworn, unaltered full-price pieces.
- Refund
- Original payment method
- Cost to return
- Customer pays return shipping; original shipping fees non-refundable
Sale and final-sale items
- Final sale: sale items
- Final sale: custom pieces
Canada vs US
Not confirmed: the store's site didn't state its terms.
- Window
- 10 days from delivery
- Cost to return
- Customer pays return shipping; original shipping fees non-refundable
Bought something from Heirloom Hats?
Paste the product link to see the answer for that exact item and color, with your date.
Check my itemCommon questions
How long do I have to return something to Heirloom Hats?
10 days, counted from the day it's delivered.
Does Heirloom Hats charge for returns?
Customer pays return shipping; original shipping fees non-refundable
How does Heirloom Hats refund a return?
Original payment method
Can I return sale or final-sale items to Heirloom Hats?
These can't be returned: sale items; custom pieces.
Is Heirloom Hats's return policy different in the US?
In the US: 10 days to return it. Cost to return: Customer pays return shipping; original shipping fees non-refundable. (Not confirmed on the store's site.)
How do I know if my Heirloom Hats order can still be returned?
Paste the product link, upload the receipt, or forward the order email to orders@tagson.app: TagsOn works out your exact last day to return it and emails you if the price drops before then.
Source: Heirloom Hats's returns page · checked 2026-11-01. Policies change; confirm on the store's site before you ship a return.