Stores / Homesense
Homesense return policy
Returns are accepted within 30 days of purchase with a register receipt for an exchange or refund, with store credit only after that window.
- Refund
- Refund with register receipt within 30 days; returns over 30 days or without a receipt get store credit only.
- Cost to return
- Not stated in the official FAQ; items not meeting the original-condition standard are returned at the customer's expense.
Sale and final-sale items
- Final sale: Merchandise that is used or in unsellable condition
- Final sale: Gift-receipted merchandise (store credit or exchange only)
US vs Canada
Not confirmed: the store's site didn't state its terms.
- Window
- 30 days from order
- Cost to return
- Not stated in the official FAQ; items not meeting the original-condition standard are returned at the customer's expense.
Bought something from Homesense?
Paste the product link to see the answer for that exact item and color, with your date.
Check my itemCommon questions
How long do I have to return something to Homesense?
30 days, counted from your order date.
Does Homesense charge for returns?
Not stated in the official FAQ; items not meeting the original-condition standard are returned at the customer's expense.
How does Homesense refund a return?
Refund with register receipt within 30 days; returns over 30 days or without a receipt get store credit only.
Can I return sale or final-sale items to Homesense?
These can't be returned: Merchandise that is used or in unsellable condition; Gift-receipted merchandise (store credit or exchange only).
Is Homesense's return policy different in Canada?
In Canada: 30 days to return it. Cost to return: Not stated in the official FAQ; items not meeting the original-condition standard are returned at the customer's expense. (Not confirmed on the store's site.)
How do I know if my Homesense order can still be returned?
Paste the product link, upload the receipt, or forward the order email to orders@tagson.app: TagsOn works out your exact last day to return it and emails you if the price drops before then.
Source: Homesense's returns page · checked 2026-10-28. Policies change; confirm on the store's site before you ship a return.