- Refund
- Original payment method
- Cost to return
- Free prepaid UPS label (ship from the US)
Sale and final-sale items
- Final sale: Bodywear and swimwear
- Final sale: Altered items
- Final sale: Items 50% off or more (reported)
- Final sale: Items marked Final Sale
Good to know
- Online orders can go back to non-outlet US stores
US vs Canada
Not confirmed: The Canadian return window wasn't restated.
- Window
- 30 days from delivery
- Cost to return
- Free returns (shown on hugoboss.com/ca)
Bought something from Hugo Boss?
Paste the product link to see the answer for that exact item and color, with your date.
Check my itemCommon questions
How long do I have to return something to Hugo Boss?
30 days, counted from the day it's delivered.
Does Hugo Boss charge for returns?
Free prepaid UPS label (ship from the US)
How does Hugo Boss refund a return?
Original payment method
Can I return sale or final-sale items to Hugo Boss?
These can't be returned: Bodywear and swimwear; Altered items; Items 50% off or more (reported); Items marked Final Sale.
Is Hugo Boss's return policy different in Canada?
In Canada: 30 days to return it. Cost to return: Free returns (shown on hugoboss.com/ca). (Not confirmed on the store's site.)
How do I know if my Hugo Boss order can still be returned?
Paste the product link, upload the receipt, or forward the order email to orders@tagson.app: TagsOn works out your exact last day to return it and emails you if the price drops before then.
Source: Hugo Boss's returns page · checked 2026-11-01. Policies change; confirm on the store's site before you ship a return.