Stores / illesteva
illesteva return policy
Returns and exchanges within 14 days of delivery, with unused items in original condition and packaging.
- Refund
- Refund or exchange
- Cost to return
- Free with Checkout+; otherwise the return label cost is deducted from the refund or exchange value
Sale and final-sale items
- Final sale: prescription lenses
- Final sale: custom lenses (polarized, tinted, or mirrored)
- Final sale: sale items
- Final sale: items not in original condition and packaging
US vs Canada
Not confirmed: the store's site didn't state its terms.
- Window
- 14 days from delivery
- Cost to return
- Free with Checkout+; otherwise the return label cost is deducted from the refund or exchange value
Bought something from illesteva?
Paste the product link to see the answer for that exact item and color, with your date.
Check my itemCommon questions
How long do I have to return something to illesteva?
14 days, counted from the day it's delivered.
Does illesteva charge for returns?
Free with Checkout+; otherwise the return label cost is deducted from the refund or exchange value
How does illesteva refund a return?
Refund or exchange
Can I return sale or final-sale items to illesteva?
These can't be returned: prescription lenses; custom lenses (polarized, tinted, or mirrored); sale items; items not in original condition and packaging.
Is illesteva's return policy different in Canada?
In Canada: 14 days to return it. Cost to return: Free with Checkout+; otherwise the return label cost is deducted from the refund or exchange value. (Not confirmed on the store's site.)
How do I know if my illesteva order can still be returned?
Paste the product link, upload the receipt, or forward the order email to orders@tagson.app: TagsOn works out your exact last day to return it and emails you if the price drops before then.
Source: illesteva's returns page · checked 2026-11-01. Policies change; confirm on the store's site before you ship a return.