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iRobot return policy

iRobot.com lets you try a product for 60 days from the shipping date and refunds the purchase price on return.

60days from shipping
Refund
Full purchase price refunded after the product is returned; gift-wrap and shipping charges are not refundable.
Cost to return
Free return, with a prepaid return label provided.

Sale and final-sale items

  • Final sale: Shipping charges
  • Final sale: Gift-wrapping charges
  • Final sale: Opened accessories (unopened accessories are refundable)
  • Final sale: Opened Braava jet Hard Floor Cleaner bottles (unopened bottles only)
  • Final sale: Gift-with-purchase items not returned with the order (charged full retail value)
  • Final sale: Items not in good condition, original boxes, or with all accessories

US vs Canada

Not confirmed: the store's site didn't state its terms.

Window
60 days from shipping
Cost to return
Free return, with a prepaid return label provided.

Bought something from iRobot?

Paste the product link to see the answer for that exact item and color, with your date.

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Common questions

How long do I have to return something to iRobot?

60 days, counted from the day it ships.

Does iRobot charge for returns?

Free return, with a prepaid return label provided.

How does iRobot refund a return?

Full purchase price refunded after the product is returned; gift-wrap and shipping charges are not refundable.

Can I return sale or final-sale items to iRobot?

These can't be returned: Shipping charges; Gift-wrapping charges; Opened accessories (unopened accessories are refundable); Opened Braava jet Hard Floor Cleaner bottles (unopened bottles only); Gift-with-purchase items not returned with the order (charged full retail value); Items not in good condition, original boxes, or with all accessories.

Is iRobot's return policy different in Canada?

In Canada: 60 days to return it. Cost to return: Free return, with a prepaid return label provided. (Not confirmed on the store's site.)

How do I know if my iRobot order can still be returned?

Paste the product link, upload the receipt, or forward the order email to orders@tagson.app: TagsOn works out your exact last day to return it and emails you if the price drops before then.

Source: iRobot's returns page · checked 2026-10-28. Policies change; confirm on the store's site before you ship a return.