Stores / Kancan USA
Kancan USA return policy
Returns and exchanges for online orders within 30 days of delivery.
- Refund
- Original payment method or store credit (store credit for U.S.-based customers only)
- Cost to return
- Not stated
Sale and final-sale items
- Final sale: Worn, washed, used, damaged, or altered items
- Final sale: Items with traces of deodorant, makeup, smoke, or stains
- Final sale: Non-Kancan USA items
- Final sale: Items purchased from other retailers, including Nordstrom
US vs Canada
Not confirmed: the store's site didn't state its terms.
- Window
- 30 days from delivery
- Cost to return
- Not stated
Bought something from Kancan USA?
Paste the product link to see the answer for that exact item and color, with your date.
Check my itemCommon questions
How long do I have to return something to Kancan USA?
30 days, counted from the day it's delivered.
Does Kancan USA charge for returns?
Not stated
How does Kancan USA refund a return?
Original payment method or store credit (store credit for U.S.-based customers only)
Can I return sale or final-sale items to Kancan USA?
These can't be returned: Worn, washed, used, damaged, or altered items; Items with traces of deodorant, makeup, smoke, or stains; Non-Kancan USA items; Items purchased from other retailers, including Nordstrom.
Is Kancan USA's return policy different in Canada?
In Canada: 30 days to return it. Cost to return: Not stated. (Not confirmed on the store's site.)
How do I know if my Kancan USA order can still be returned?
Paste the product link, upload the receipt, or forward the order email to orders@tagson.app: TagsOn works out your exact last day to return it and emails you if the price drops before then.
Source: Kancan USA's returns page · checked 2026-11-01. Policies change; confirm on the store's site before you ship a return.