Stores / Lovesac
Lovesac return policy
Eligible Sactionals, Sacs, and accessories can be returned within 60 days of delivery for a full refund or exchange.
- Refund
- Full refund or exchange
- Cost to return
- Prepaid return shipping labels with scheduled pickup; shipping and delivery fees are non-refundable
Sale and final-sale items
- Final sale: Custom merchandise
- Final sale: Floor models
- Final sale: Clearance items
- Final sale: Gift card purchases
- Final sale: Shipping and delivery fees
US vs Canada
Lovesac doesn't sell online in Canada.
Bought something from Lovesac?
Paste the product link to see the answer for that exact item and color, with your date.
Check my itemCommon questions
How long do I have to return something to Lovesac?
60 days, counted from the day it's delivered.
Does Lovesac charge for returns?
Prepaid return shipping labels with scheduled pickup; shipping and delivery fees are non-refundable
How does Lovesac refund a return?
Full refund or exchange
Can I return sale or final-sale items to Lovesac?
These can't be returned: Custom merchandise; Floor models; Clearance items; Gift card purchases; Shipping and delivery fees.
How do I know if my Lovesac order can still be returned?
Paste the product link, upload the receipt, or forward the order email to orders@tagson.app: TagsOn works out your exact last day to return it and emails you if the price drops before then.
Source: Lovesac's returns page · checked 2026-10-28. Policies change; confirm on the store's site before you ship a return.