Stores / Lucky Brand
Lucky Brand return policy
Online purchases of unworn, unwashed, or defective items can be returned by mail or in-store within 60 days of purchase; I could not reach the live luckybrand.com page, so this comes from its development subdomain and should be checked.
- Refund
- Full refund to the original payment method, including gift purchases; gift-receipt returns get store credit
- Cost to return
- Shipping and handling, gift box charges, and other fees are non-refundable; refunds may be reduced by return shipping fees where applicable
Sale and final-sale items
- Final sale: Limited Edition Capsule Collection items
US vs Canada
Lucky Brand doesn't sell online in Canada.
Bought something from Lucky Brand?
Paste the product link to see the answer for that exact item and color, with your date.
Check my itemCommon questions
How long do I have to return something to Lucky Brand?
60 days, counted from your order date.
Does Lucky Brand charge for returns?
Shipping and handling, gift box charges, and other fees are non-refundable; refunds may be reduced by return shipping fees where applicable
How does Lucky Brand refund a return?
Full refund to the original payment method, including gift purchases; gift-receipt returns get store credit
Can I return sale or final-sale items to Lucky Brand?
These can't be returned: Limited Edition Capsule Collection items.
How do I know if my Lucky Brand order can still be returned?
Paste the product link, upload the receipt, or forward the order email to orders@tagson.app: TagsOn works out your exact last day to return it and emails you if the price drops before then.
Source: Lucky Brand's returns page · checked 2026-11-01. Policies change; confirm on the store's site before you ship a return.