Stores / Marc Jacobs
Marc Jacobs return policy
Start the return within 30 days of shipment. Unworn, tags attached, original packaging.
- Refund
- Original payment method (shipping not refunded)
- Cost to return
- Free via the returns portal
- Price adjustment
- Partial refund if the price drops within 30 days of purchase
Sale and final-sale items
- Final sale: Swimwear and underwear
- Final sale: Outlet purchases
Good to know
- Lightly used beauty can be returned within 30 days of shipment
US vs Canada
Checked on Marc Jacobs's Canada site.
- Window
- 30 days from shipping
- Cost to return
- Free via the returns portal
Bought something from Marc Jacobs?
Paste the product link to see the answer for that exact item and color, with your date.
Check my itemCommon questions
How long do I have to return something to Marc Jacobs?
30 days, counted from the day it ships.
Does Marc Jacobs charge for returns?
Free via the returns portal
How does Marc Jacobs refund a return?
Original payment method (shipping not refunded)
Can I return sale or final-sale items to Marc Jacobs?
These can't be returned: Swimwear and underwear; Outlet purchases.
Does Marc Jacobs offer price adjustments?
Partial refund if the price drops within 30 days of purchase
Is Marc Jacobs's return policy different in Canada?
In Canada: 30 days to return it. Cost to return: Free via the returns portal.
How do I know if my Marc Jacobs order can still be returned?
Paste the product link, upload the receipt, or forward the order email to orders@tagson.app: TagsOn works out your exact last day to return it and emails you if the price drops before then.
Source: Marc Jacobs's returns page · checked 2026-11-01. Policies change; confirm on the store's site before you ship a return.