Stores / Moodgie
Moodgie return policy
Returns or exchanges are accepted within 14 days of receiving the order, with prior approval from Moodgie.
- Refund
- Original payment method
- Cost to return
- Customer pays return packaging and shipping for change-of-mind returns; Moodgie covers reasonable return costs for defective, damaged, or wrong items
Sale and final-sale items
- Final sale: used, lit, sprayed, or activated products
- Final sale: opened products that can no longer be resold in original condition
- Final sale: incomplete items or items returned without original packaging
- Final sale: items damaged after receipt
- Final sale: personalized products
- Final sale: gift cards
Canada vs US
Not confirmed: the store's site didn't state its terms.
- Window
- 14 days from delivery
- Cost to return
- Customer pays return packaging and shipping for change-of-mind returns; Moodgie covers reasonable return costs for defective, damaged, or wrong items
Bought something from Moodgie?
Paste the product link to see the answer for that exact item and color, with your date.
Check my itemCommon questions
How long do I have to return something to Moodgie?
14 days, counted from the day it's delivered.
Does Moodgie charge for returns?
Customer pays return packaging and shipping for change-of-mind returns; Moodgie covers reasonable return costs for defective, damaged, or wrong items
How does Moodgie refund a return?
Original payment method
Can I return sale or final-sale items to Moodgie?
These can't be returned: used, lit, sprayed, or activated products; opened products that can no longer be resold in original condition; incomplete items or items returned without original packaging; items damaged after receipt; personalized products; gift cards.
Is Moodgie's return policy different in the US?
In the US: 14 days to return it. Cost to return: Customer pays return packaging and shipping for change-of-mind returns; Moodgie covers reasonable return costs for defective, damaged, or wrong items. (Not confirmed on the store's site.)
How do I know if my Moodgie order can still be returned?
Paste the product link, upload the receipt, or forward the order email to orders@tagson.app: TagsOn works out your exact last day to return it and emails you if the price drops before then.
Source: Moodgie's returns page · checked 2026-11-01. Policies change; confirm on the store's site before you ship a return.