Stores / & Other Stories
& Other Stories return policy
Only 14 days from receiving your order. All sale items are final sale.
- Refund
- Original payment method
- Cost to return
- $5 deducted for mail returns; free in store
Sale and final-sale items
- All & Other Stories sale items are final sale.
- Final sale: All sale items
Good to know
- Register mail returns in the online portal first
- No exchanges: return and reorder
US vs Canada
Not confirmed: stories.com sends Canadian visitors to its international site; Canadian return terms weren't found.
- Window
- 14 days from delivery
- Cost to return
- $5 deducted for mail returns; free in store
Bought something from & Other Stories?
Paste the product link to see the answer for that exact item and color, with your date.
Check my itemCommon questions
How long do I have to return something to & Other Stories?
14 days, counted from the day it's delivered.
Does & Other Stories charge for returns?
$5 deducted for mail returns; free in store
How does & Other Stories refund a return?
Original payment method
Can I return sale or final-sale items to & Other Stories?
All & Other Stories sale items are final sale. These can't be returned: All sale items.
Is & Other Stories's return policy different in Canada?
In Canada: 14 days to return it. Cost to return: $5 deducted for mail returns; free in store. (Not confirmed on the store's site.)
How do I know if my & Other Stories order can still be returned?
Paste the product link, upload the receipt, or forward the order email to orders@tagson.app: TagsOn works out your exact last day to return it and emails you if the price drops before then.
Source: & Other Stories's returns page · checked 2026-11-01. Policies change; confirm on the store's site before you ship a return.