Stores / Party City
Party City return policy
Online orders on PartyCity.com can be returned within 14 days of receiving delivery.
- Refund
- Amount paid after promotions or discounts; shipping and handling non-refundable
- Cost to return
- Customer pays unless using the tracked return label service
US vs Canada
Not confirmed: the store's site didn't state its terms.
- Window
- 14 days from delivery
- Cost to return
- Customer pays unless using the tracked return label service
Bought something from Party City?
Paste the product link to see the answer for that exact item and color, with your date.
Check my itemCommon questions
How long do I have to return something to Party City?
14 days, counted from the day it's delivered.
Does Party City charge for returns?
Customer pays unless using the tracked return label service
How does Party City refund a return?
Amount paid after promotions or discounts; shipping and handling non-refundable
Can I return sale or final-sale items to Party City?
Party City's policy doesn't list any final-sale items.
Is Party City's return policy different in Canada?
In Canada: 14 days to return it. Cost to return: Customer pays unless using the tracked return label service. (Not confirmed on the store's site.)
How do I know if my Party City order can still be returned?
Paste the product link, upload the receipt, or forward the order email to orders@tagson.app: TagsOn works out your exact last day to return it and emails you if the price drops before then.
Source: Party City's returns page · checked 2026-11-01. Policies change; confirm on the store's site before you ship a return.