Stores / Rhone
Rhone return policy
Non-final-sale items in original tagged condition can be returned within 45 days of delivery for a refund, exchange, or store credit, and US returns are free.
- Refund
- Refund, exchange, or store credit; original shipping charges are non-refundable.
- Cost to return
- Free for US orders by mail or in a Rhone Retail store; international customers pay return shipping.
Sale and final-sale items
- Final sale: Final sale items
- Final sale: Items that have been worn or washed, or show visible signs of wear
- Final sale: Items damaged by misuse or alteration
- Final sale: Shoes, undergarments, and accessories not in original unopened packaging
- Final sale: Rhone Outlet purchases (15 days, Outlet stores only)
US vs Canada
Rhone doesn't sell online in Canada.
Bought something from Rhone?
Paste the product link to see the answer for that exact item and color, with your date.
Check my itemCommon questions
How long do I have to return something to Rhone?
45 days, counted from the day it's delivered.
Does Rhone charge for returns?
Free for US orders by mail or in a Rhone Retail store; international customers pay return shipping.
How does Rhone refund a return?
Refund, exchange, or store credit; original shipping charges are non-refundable.
Can I return sale or final-sale items to Rhone?
These can't be returned: Final sale items; Items that have been worn or washed, or show visible signs of wear; Items damaged by misuse or alteration; Shoes, undergarments, and accessories not in original unopened packaging; Rhone Outlet purchases (15 days, Outlet stores only).
How do I know if my Rhone order can still be returned?
Paste the product link, upload the receipt, or forward the order email to orders@tagson.app: TagsOn works out your exact last day to return it and emails you if the price drops before then.
Source: Rhone's returns page · checked 2026-10-27. Policies change; confirm on the store's site before you ship a return.