Stores / RockAuto
RockAuto return policy
Most parts can be returned within 30 days for a refund of the part price, provided they are unopened liquids-free, unused, and in original packaging, and RockAuto does not accept installed or modified parts.
- Refund
- Part price refunded; original shipping charges are not refunded.
- Cost to return
- Customer pays return shipping unless RockAuto's catalog or instructions say otherwise; a discounted label bought on the Order Status & Returns page is deducted from the refund.
Sale and final-sale items
- Final sale: Opened liquids such as oil and paint
- Final sale: Gift certificates
- Final sale: Installed parts
- Final sale: Modified parts
- Final sale: Parts altered to force a fit
- Final sale: Cores returned after six months
US vs Canada
Not confirmed: the store's site didn't state its terms.
- Window
- 30 days from order
- Cost to return
- Customer pays return shipping unless RockAuto's catalog or instructions say otherwise; a discounted label bought on the Order Status & Returns page is deducted from the refund.
Bought something from RockAuto?
Paste the product link to see the answer for that exact item and color, with your date.
Check my itemCommon questions
How long do I have to return something to RockAuto?
30 days, counted from your order date.
Does RockAuto charge for returns?
Customer pays return shipping unless RockAuto's catalog or instructions say otherwise; a discounted label bought on the Order Status & Returns page is deducted from the refund.
How does RockAuto refund a return?
Part price refunded; original shipping charges are not refunded.
Can I return sale or final-sale items to RockAuto?
These can't be returned: Opened liquids such as oil and paint; Gift certificates; Installed parts; Modified parts; Parts altered to force a fit; Cores returned after six months.
Is RockAuto's return policy different in Canada?
In Canada: 30 days to return it. Cost to return: Customer pays return shipping unless RockAuto's catalog or instructions say otherwise; a discounted label bought on the Order Status & Returns page is deducted from the refund. (Not confirmed on the store's site.)
How do I know if my RockAuto order can still be returned?
Paste the product link, upload the receipt, or forward the order email to orders@tagson.app: TagsOn works out your exact last day to return it and emails you if the price drops before then.
Source: RockAuto's returns page · checked 2026-11-01. Policies change; confirm on the store's site before you ship a return.