Stores / Saatva
Saatva return policy
Mattresses carry a 365-night trial with a $99 processing fee, while bedding, the crib mattress and dog beds have 45-night free returns and adjustable bases are final sale.
- Refund
- Purchase price (taxes included) refunded to the original payment method; check or ACH if there is a payment issue.
- Cost to return
- $99 processing fee for mattress, furniture and rug returns; bedding and dog bed returns are free.
Sale and final-sale items
- Final sale: Saatva Adjustable Base
- Final sale: Saatva Adjustable Base Plus
US vs Canada
Saatva doesn't sell online in Canada.
Bought something from Saatva?
Paste the product link to see the answer for that exact item and color, with your date.
Check my itemCommon questions
How long do I have to return something to Saatva?
365 days, counted from the day it's delivered.
Does Saatva charge for returns?
$99 processing fee for mattress, furniture and rug returns; bedding and dog bed returns are free.
How does Saatva refund a return?
Purchase price (taxes included) refunded to the original payment method; check or ACH if there is a payment issue.
Can I return sale or final-sale items to Saatva?
These can't be returned: Saatva Adjustable Base; Saatva Adjustable Base Plus.
How do I know if my Saatva order can still be returned?
Paste the product link, upload the receipt, or forward the order email to orders@tagson.app: TagsOn works out your exact last day to return it and emails you if the price drops before then.
Source: Saatva's returns page · checked 2026-10-28. Policies change; confirm on the store's site before you ship a return.