- Refund
- Original payment method
- Cost to return
- First return per order free; later returns may have a fee (Fair Use Policy)
Sale and final-sale items
- Final sale: Bodysuits
- Final sale: Lingerie and underwear
- Final sale: Jewelry and accessories
- Final sale: Clearance items
- Final sale: Items whose page says returns aren't supported
US vs Canada
Checked on SHEIN's Canada site.
- Window
- 30 days from delivery
- Cost to return
- First return per order free at Canada Post; later returns may have a fee
Bought something from SHEIN?
Paste the product link to see the answer for that exact item and color, with your date.
Check my itemCommon questions
How long do I have to return something to SHEIN?
30 days, counted from the day it's delivered.
Does SHEIN charge for returns?
First return per order free; later returns may have a fee (Fair Use Policy)
How does SHEIN refund a return?
Original payment method
Can I return sale or final-sale items to SHEIN?
These can't be returned: Bodysuits; Lingerie and underwear; Jewelry and accessories; Clearance items; Items whose page says returns aren't supported.
Is SHEIN's return policy different in Canada?
In Canada: 30 days to return it. Cost to return: First return per order free at Canada Post; later returns may have a fee.
How do I know if my SHEIN order can still be returned?
Paste the product link, upload the receipt, or forward the order email to orders@tagson.app: TagsOn works out your exact last day to return it and emails you if the price drops before then.
Source: SHEIN's returns page · checked 2026-11-01. Policies change; confirm on the store's site before you ship a return.