Stores / Shopbop

Shopbop return policy

Drop off within 30 days of delivery. Free if the carrier scans it within 15 days.

30days from delivery
Refund
Original payment method
Cost to return
Free within 15 days of delivery; $10 label fee for days 16–30 (reported)

Sale and final-sale items

  • Final sale: Final Sale items

Good to know

  • Shoes must come back in the original box

US vs Canada

Checked on Shopbop's Canada site.

Window
30 days from delivery
Cost to return
DHL online return at a fixed rate (free returns within 15 days are a US offer)

Bought something from Shopbop?

Paste the product link to see the answer for that exact item and color, with your date.

Check my item

Common questions

How long do I have to return something to Shopbop?

30 days, counted from the day it's delivered.

Does Shopbop charge for returns?

Free within 15 days of delivery; $10 label fee for days 16–30 (reported)

How does Shopbop refund a return?

Original payment method

Can I return sale or final-sale items to Shopbop?

These can't be returned: Final Sale items.

Is Shopbop's return policy different in Canada?

In Canada: 30 days to return it. Cost to return: DHL online return at a fixed rate (free returns within 15 days are a US offer).

How do I know if my Shopbop order can still be returned?

Paste the product link, upload the receipt, or forward the order email to orders@tagson.app: TagsOn works out your exact last day to return it and emails you if the price drops before then.

Source: Shopbop's returns page · checked 2026-11-01. Policies change; confirm on the store's site before you ship a return.