Stores / Shutterfly
Shutterfly return policy
Returns are accepted, but returns not caused by a Shutterfly error, or made more than 60 days after the original order date, may get store credit or a 50% return fee.
- Refund
- Refund, or store credit if the return is not due to a Shutterfly error or is past 60 days
- Cost to return
- Return shipping charges are not refunded
US vs Canada
Shutterfly doesn't sell online in Canada.
Bought something from Shutterfly?
Paste the product link to see the answer for that exact item and color, with your date.
Check my itemCommon questions
How long do I have to return something to Shutterfly?
60 days, counted from your order date.
Does Shutterfly charge for returns?
Return shipping charges are not refunded
How does Shutterfly refund a return?
Refund, or store credit if the return is not due to a Shutterfly error or is past 60 days
Can I return sale or final-sale items to Shutterfly?
Shutterfly's policy doesn't list any final-sale items.
How do I know if my Shutterfly order can still be returned?
Paste the product link, upload the receipt, or forward the order email to orders@tagson.app: TagsOn works out your exact last day to return it and emails you if the price drops before then.
Source: Shutterfly's returns page · checked 2026-11-01. Policies change; confirm on the store's site before you ship a return.