Stores / Swarovski
Swarovski return policy
Online orders can be sent back within 14 days of receipt by registering at returns.swarovski.com for a label or QR code.
- Refund
- Issued to the original payment method, usually 5-10 business days to appear.
- Cost to return
- Not stated in the official text I could retrieve.
Sale and final-sale items
- Final sale: Personalized, adjusted-to-fit, customized, or engraved made-to-order products
- Final sale: Gift cards
- Final sale: Face masks
- Final sale: Perishable goods
- Final sale: Products purchased from a different country
US vs Canada
Not confirmed: the store's site didn't state its terms.
- Window
- 14 days from delivery
- Cost to return
- Not stated in the official text I could retrieve.
Bought something from Swarovski?
Paste the product link to see the answer for that exact item and color, with your date.
Check my itemCommon questions
How long do I have to return something to Swarovski?
14 days, counted from the day it's delivered.
Does Swarovski charge for returns?
Not stated in the official text I could retrieve.
How does Swarovski refund a return?
Issued to the original payment method, usually 5-10 business days to appear.
Can I return sale or final-sale items to Swarovski?
These can't be returned: Personalized, adjusted-to-fit, customized, or engraved made-to-order products; Gift cards; Face masks; Perishable goods; Products purchased from a different country.
Is Swarovski's return policy different in Canada?
In Canada: 14 days to return it. Cost to return: Not stated in the official text I could retrieve. (Not confirmed on the store's site.)
How do I know if my Swarovski order can still be returned?
Paste the product link, upload the receipt, or forward the order email to orders@tagson.app: TagsOn works out your exact last day to return it and emails you if the price drops before then.
Source: Swarovski's returns page · checked 2026-11-01. Policies change; confirm on the store's site before you ship a return.