Stores / Tatcha
Tatcha return policy
Tatcha's official Happiness Guarantee gives US customers who order on tatcha.com 60 days from purchase to return items.
60days from your order
- Refund
- Full refund to the original form of payment
- Cost to return
- Free; a prepaid UPS return label is provided
US vs Canada
Tatcha doesn't sell online in Canada.
Bought something from Tatcha?
Paste the product link to see the answer for that exact item and color, with your date.
Check my itemCommon questions
How long do I have to return something to Tatcha?
60 days, counted from your order date.
Does Tatcha charge for returns?
Free; a prepaid UPS return label is provided
How does Tatcha refund a return?
Full refund to the original form of payment
Can I return sale or final-sale items to Tatcha?
Tatcha's policy doesn't list any final-sale items.
How do I know if my Tatcha order can still be returned?
Paste the product link, upload the receipt, or forward the order email to orders@tagson.app: TagsOn works out your exact last day to return it and emails you if the price drops before then.
Source: Tatcha's returns page · checked 2026-10-28. Policies change; confirm on the store's site before you ship a return.