- Refund
- Original payment method
- Cost to return
- Not confirmed
Sale and final-sale items
- Theory items bought at 40% off or more are final sale.
- Final sale: Items bought at 40% off or more (size exchange only)
- Final sale: Items labeled Final Sale
Good to know
- Gifts: e-gift card or exchange within 60 days
US vs Canada
Checked on Theory's Canada site.
- Window
- 30 days from order
- Cost to return
- Free with the prepaid DHL Express label (or self-postage)
- Duties and taxes are refunded on Canadian returns.
- No automatic exchanges outside the US.
Bought something from Theory?
Paste the product link to see the answer for that exact item and color, with your date.
Check my itemCommon questions
How long do I have to return something to Theory?
30 days, counted from your order date.
Does Theory charge for returns?
Not confirmed
How does Theory refund a return?
Original payment method
Can I return sale or final-sale items to Theory?
Theory items bought at 40% off or more are final sale. These can't be returned: Items bought at 40% off or more (size exchange only); Items labeled Final Sale.
Is Theory's return policy different in Canada?
In Canada: 30 days to return it. Cost to return: Free with the prepaid DHL Express label (or self-postage).
How do I know if my Theory order can still be returned?
Paste the product link, upload the receipt, or forward the order email to orders@tagson.app: TagsOn works out your exact last day to return it and emails you if the price drops before then.
Source: Theory's returns page · checked 2026-11-01. Policies change; confirm on the store's site before you ship a return.