Stores / Toys"R"Us Canada
Toys"R"Us Canada return policy
Returns and exchanges are accepted within 30 days of purchase with the original receipt, with some exclusions.
- Refund
- Not confirmed on the official page; a receipt is required for a refund.
- Cost to return
- Not stated on the official page I could access.
Sale and final-sale items
- Final sale: Clearance items (price ending in 8)
- Final sale: Trading cards
Canada vs US
Toys"R"Us Canada doesn't sell online in US.
Bought something from Toys"R"Us Canada?
Paste the product link to see the answer for that exact item and color, with your date.
Check my itemCommon questions
How long do I have to return something to Toys"R"Us Canada?
30 days, counted from your order date.
Does Toys"R"Us Canada charge for returns?
Not stated on the official page I could access.
How does Toys"R"Us Canada refund a return?
Not confirmed on the official page; a receipt is required for a refund.
Can I return sale or final-sale items to Toys"R"Us Canada?
These can't be returned: Clearance items (price ending in 8); Trading cards.
How do I know if my Toys"R"Us Canada order can still be returned?
Paste the product link, upload the receipt, or forward the order email to orders@tagson.app: TagsOn works out your exact last day to return it and emails you if the price drops before then.
Source: Toys"R"Us Canada's returns page · checked 2026-11-01. Policies change; confirm on the store's site before you ship a return.