Stores / TUMI
TUMI return policy
TUMI.com offers free 30-day returns by mail or at a TUMI Full Price store, with some personalized items and gift cards excluded.
- Refund
- To the original form of payment, after 3-5 days of inspection; bank timing varies.
- Cost to return
- Free with a prepaid UPS label, but shipping charges on online returns are non-refundable.
Sale and final-sale items
- Final sale: Gift cards
- Final sale: Monogrammed items
- Final sale: Embroidered items
- Final sale: Personalized items
- Final sale: TUMI Accents
- Final sale: TUMI Outlet purchases can only be returned to a TUMI Outlet
US vs Canada
TUMI doesn't sell online in Canada.
Bought something from TUMI?
Paste the product link to see the answer for that exact item and color, with your date.
Check my itemCommon questions
How long do I have to return something to TUMI?
30 days, counted from the day it's delivered.
Does TUMI charge for returns?
Free with a prepaid UPS label, but shipping charges on online returns are non-refundable.
How does TUMI refund a return?
To the original form of payment, after 3-5 days of inspection; bank timing varies.
Can I return sale or final-sale items to TUMI?
These can't be returned: Gift cards; Monogrammed items; Embroidered items; Personalized items; TUMI Accents; TUMI Outlet purchases can only be returned to a TUMI Outlet.
How do I know if my TUMI order can still be returned?
Paste the product link, upload the receipt, or forward the order email to orders@tagson.app: TagsOn works out your exact last day to return it and emails you if the price drops before then.
Source: TUMI's returns page · checked 2026-10-28. Policies change; confirm on the store's site before you ship a return.