Stores / UGG

UGG return policy

30 days from purchase. New and unused, shoes as a full pair.

30days from your order
Refund
Original payment method
Cost to return
Free (prepaid label)

Good to know

  • Online orders can be returned at UGG stores with proof of purchase

US vs Canada

Not confirmed: the store's site didn't state its terms.

Window
30 days from order
Cost to return
Free (prepaid label)

Bought something from UGG?

Paste the product link to see the answer for that exact item and color, with your date.

Check my item

Common questions

How long do I have to return something to UGG?

30 days, counted from your order date.

Does UGG charge for returns?

Free (prepaid label)

How does UGG refund a return?

Original payment method

Can I return sale or final-sale items to UGG?

UGG's policy doesn't list any final-sale items.

Is UGG's return policy different in Canada?

In Canada: 30 days to return it. Cost to return: Free (prepaid label). (Not confirmed on the store's site.)

How do I know if my UGG order can still be returned?

Paste the product link, upload the receipt, or forward the order email to orders@tagson.app: TagsOn works out your exact last day to return it and emails you if the price drops before then.

Source: UGG's returns page · checked 2026-11-03. Policies change; confirm on the store's site before you ship a return.