Stores / Umbra
Umbra return policy
Free returns within 45 days of order date for a refund or store credit.
- Refund
- Original payment method, or store credit
- Cost to return
- Free
Sale and final-sale items
- Final sale: final sale items
US vs Canada
Not confirmed: the store's site didn't state its terms.
- Window
- 45 days from order
- Cost to return
- Free
Bought something from Umbra?
Paste the product link to see the answer for that exact item and color, with your date.
Check my itemCommon questions
How long do I have to return something to Umbra?
45 days, counted from your order date.
Does Umbra charge for returns?
Free
How does Umbra refund a return?
Original payment method, or store credit
Can I return sale or final-sale items to Umbra?
These can't be returned: final sale items.
Is Umbra's return policy different in Canada?
In Canada: 45 days to return it. Cost to return: Free. (Not confirmed on the store's site.)
How do I know if my Umbra order can still be returned?
Paste the product link, upload the receipt, or forward the order email to orders@tagson.app: TagsOn works out your exact last day to return it and emails you if the price drops before then.
Source: Umbra's returns page · checked 2026-11-01. Policies change; confirm on the store's site before you ship a return.