Stores / Urban Outfitters
Urban Outfitters return policy
Refund to your original payment within 30 days of delivery; after that, e-credit only, up to one year.
- Refund
- Original payment within 30 days; e-credit after
- Cost to return
- $5 restocking fee for most mailed returns; free in US and Canada stores
- After that
- e-merchandise credit until day 365
- Holiday
- Orders 2026-10-01 to 2026-12-24 can be returned until 2027-01-31
Sale and final-sale items
- Final sale: Sale items bought with an extra sale-on-sale discount
- Final sale: Further-sale items ending in $.95
- Final sale: Made-to-order furniture
Good to know
- UO MRKT items follow the seller's policy
US vs Canada
Checked on Urban Outfitters's Canada site.
- Window
- 30 days from delivery
- Cost to return
- Free in Canada and US stores; by mail see the Canadian page
Bought something from Urban Outfitters?
Paste the product link to see the answer for that exact item and color, with your date.
Check my itemCommon questions
How long do I have to return something to Urban Outfitters?
30 days, counted from the day it's delivered. Holiday orders (2026-10-01 to 2026-12-24) can be returned until 2027-01-31. After that, e-merchandise credit until day 365.
Does Urban Outfitters charge for returns?
$5 restocking fee for most mailed returns; free in US and Canada stores
How does Urban Outfitters refund a return?
Original payment within 30 days; e-credit after
Can I return sale or final-sale items to Urban Outfitters?
These can't be returned: Sale items bought with an extra sale-on-sale discount; Further-sale items ending in $.95; Made-to-order furniture.
Is Urban Outfitters's return policy different in Canada?
In Canada: 30 days to return it. Cost to return: Free in Canada and US stores; by mail see the Canadian page.
How do I know if my Urban Outfitters order can still be returned?
Paste the product link, upload the receipt, or forward the order email to orders@tagson.app: TagsOn works out your exact last day to return it and emails you if the price drops before then.
Source: Urban Outfitters's returns page · checked 2026-11-01. Policies change; confirm on the store's site before you ship a return.