Stores / WHOOP
WHOOP return policy
Members can cancel and return a WHOOP device for any reason within 30 days of receipt for a refund, and apparel and accessories can be returned within 30 days of delivery unless marked final sale.
- Refund
- Full refund of the initial membership fee to the original payment method, less return shipping; refunds process within about 10 business days after inspection.
- Cost to return
- Member pays return shipping at their own cost.
Sale and final-sale items
- Final sale: WHOOP Your Way custom bands
- Final sale: Boxers
US vs Canada
WHOOP doesn't sell online in Canada.
Bought something from WHOOP?
Paste the product link to see the answer for that exact item and color, with your date.
Check my itemCommon questions
How long do I have to return something to WHOOP?
30 days, counted from the day it's delivered.
Does WHOOP charge for returns?
Member pays return shipping at their own cost.
How does WHOOP refund a return?
Full refund of the initial membership fee to the original payment method, less return shipping; refunds process within about 10 business days after inspection.
Can I return sale or final-sale items to WHOOP?
These can't be returned: WHOOP Your Way custom bands; Boxers.
How do I know if my WHOOP order can still be returned?
Paste the product link, upload the receipt, or forward the order email to orders@tagson.app: TagsOn works out your exact last day to return it and emails you if the price drops before then.
Source: WHOOP's returns page · checked 2026-10-28. Policies change; confirm on the store's site before you ship a return.