Stores / Xerox Store
Xerox Store return policy
Non-defective items can be returned for credit or exchange within 30 days of the invoice date, with a 15% minimum restocking fee, while defective items have a shorter 15-day window.
- Refund
- Credit or exchange for non-defective items; credit, replacement, exchange, or repair for defective items.
- Cost to return
- Customer pays return shipping and a minimum 15% restocking fee.
US vs Canada
Xerox Store doesn't sell online in Canada.
Bought something from Xerox Store?
Paste the product link to see the answer for that exact item and color, with your date.
Check my itemCommon questions
How long do I have to return something to Xerox Store?
30 days, counted from your order date.
Does Xerox Store charge for returns?
Customer pays return shipping and a minimum 15% restocking fee.
How does Xerox Store refund a return?
Credit or exchange for non-defective items; credit, replacement, exchange, or repair for defective items.
Can I return sale or final-sale items to Xerox Store?
Xerox Store's policy doesn't list any final-sale items.
How do I know if my Xerox Store order can still be returned?
Paste the product link, upload the receipt, or forward the order email to orders@tagson.app: TagsOn works out your exact last day to return it and emails you if the price drops before then.
Source: Xerox Store's returns page · checked 2026-10-28. Policies change; confirm on the store's site before you ship a return.