14days from delivery
- Refund
- Original payment method (original shipping not refunded)
- Cost to return
- Free courier service (US, where available)
Sale and final-sale items
- Final sale: Cosmetics, underwear, tights, socks
- Final sale: Hair accessories
Good to know
- Swimwear and lingerie need the hygiene strip
- No online exchanges
US vs Canada
Checked on Zimmermann's Canada site.
- Window
- 14 days from delivery
- Cost to return
- Free courier returns where available
Bought something from Zimmermann?
Paste the product link to see the answer for that exact item and color, with your date.
Check my itemCommon questions
How long do I have to return something to Zimmermann?
14 days, counted from the day it's delivered.
Does Zimmermann charge for returns?
Free courier service (US, where available)
How does Zimmermann refund a return?
Original payment method (original shipping not refunded)
Can I return sale or final-sale items to Zimmermann?
These can't be returned: Cosmetics, underwear, tights, socks; Hair accessories.
Is Zimmermann's return policy different in Canada?
In Canada: 14 days to return it. Cost to return: Free courier returns where available.
How do I know if my Zimmermann order can still be returned?
Paste the product link, upload the receipt, or forward the order email to orders@tagson.app: TagsOn works out your exact last day to return it and emails you if the price drops before then.
Source: Zimmermann's returns page · checked 2026-11-01. Policies change; confirm on the store's site before you ship a return.