Stores / Acer Store
Acer Store return policy
Most hardware bought from the US Acer Store can be returned within 15 days of delivery with an RMA, and shipping is not refunded.
- Refund
- Purchase price and taxes refunded after Acer receives the return; allow 7-10 business days for processing.
- Cost to return
- Customer is responsible for returning the product and original shipping is not refunded.
Sale and final-sale items
- Final sale: All software purchases
US vs Canada
Acer Store doesn't sell online in Canada.
Bought something from Acer Store?
Paste the product link to see the answer for that exact item and color, with your date.
Check my itemCommon questions
How long do I have to return something to Acer Store?
15 days, counted from the day it's delivered.
Does Acer Store charge for returns?
Customer is responsible for returning the product and original shipping is not refunded.
How does Acer Store refund a return?
Purchase price and taxes refunded after Acer receives the return; allow 7-10 business days for processing.
Can I return sale or final-sale items to Acer Store?
These can't be returned: All software purchases.
How do I know if my Acer Store order can still be returned?
Paste the product link, upload the receipt, or forward the order email to orders@tagson.app: TagsOn works out your exact last day to return it and emails you if the price drops before then.
Source: Acer Store's returns page · checked 2026-11-01. Policies change; confirm on the store's site before you ship a return.