Stores / Arlo

Arlo return policy

Products bought from Arlo.com can be returned within 30 days of the original shipment date, with an RMA and Arlo's shipping label.

30days from shipping
Refund
Full purchase price to original payment method, typically 10-15 business days; shipping charges not refunded
Cost to return
Original shipping charges are non-refundable; Arlo provides the return label, but the return shipping fee is not stated on the page

US vs Canada

Arlo doesn't sell online in Canada.

Bought something from Arlo?

Paste the product link to see the answer for that exact item and color, with your date.

Check my item

Common questions

How long do I have to return something to Arlo?

30 days, counted from the day it ships.

Does Arlo charge for returns?

Original shipping charges are non-refundable; Arlo provides the return label, but the return shipping fee is not stated on the page

How does Arlo refund a return?

Full purchase price to original payment method, typically 10-15 business days; shipping charges not refunded

Can I return sale or final-sale items to Arlo?

Arlo's policy doesn't list any final-sale items.

How do I know if my Arlo order can still be returned?

Paste the product link, upload the receipt, or forward the order email to orders@tagson.app: TagsOn works out your exact last day to return it and emails you if the price drops before then.

Source: Arlo's returns page · checked 2026-11-01. Policies change; confirm on the store's site before you ship a return.