Stores / Ardene
Ardene return policy
Ardene accepts returns and exchanges within 30 days of purchase for unworn, undamaged items with tags attached, with a receipt or order confirmation.
- Refund
- Refunded to the original payment method; exchanges are in-store only.
- Cost to return
- Free in-store returns; $5 restocking fee deducted for online orders returned by mail (free for Level 3 Ardene Rewards members).
Sale and final-sale items
- Final sale: Merchandise 70% off or more
- Final sale: Items ending in a .99 price point
- Final sale: Gift cards
- Final sale: Underwear
- Final sale: Earrings
- Final sale: Cosmetics
US vs Canada
Not confirmed: the store's site didn't state its terms.
- Window
- 30 days from order
- Cost to return
- Free in-store returns; $5 restocking fee deducted for online orders returned by mail (free for Level 3 Ardene Rewards members).
Bought something from Ardene?
Paste the product link to see the answer for that exact item and color, with your date.
Check my itemCommon questions
How long do I have to return something to Ardene?
30 days, counted from your order date.
Does Ardene charge for returns?
Free in-store returns; $5 restocking fee deducted for online orders returned by mail (free for Level 3 Ardene Rewards members).
How does Ardene refund a return?
Refunded to the original payment method; exchanges are in-store only.
Can I return sale or final-sale items to Ardene?
These can't be returned: Merchandise 70% off or more; Items ending in a .99 price point; Gift cards; Underwear; Earrings; Cosmetics.
Is Ardene's return policy different in Canada?
In Canada: 30 days to return it. Cost to return: Free in-store returns; $5 restocking fee deducted for online orders returned by mail (free for Level 3 Ardene Rewards members). (Not confirmed on the store's site.)
How do I know if my Ardene order can still be returned?
Paste the product link, upload the receipt, or forward the order email to orders@tagson.app: TagsOn works out your exact last day to return it and emails you if the price drops before then.
Source: Ardene's returns page · checked 2026-11-01. Policies change; confirm on the store's site before you ship a return.