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Apple return policy

Products bought directly from Apple can be returned within 14 days of receiving them, in original condition with receipt, accessories, and packaging.

14days from delivery
Refund
Refund or exchange based on the original payment method; approved refunds issue within 10 business days after inspection.
Cost to return
Not stated in the official policy excerpt I could access; third-party guides say returns are free.

Sale and final-sale items

  • Final sale: Opened software (unless the seal is intact)
  • Final sale: Electronic software downloads
  • Final sale: Apple Gift Cards
  • Final sale: Apple Developer products
  • Final sale: Custom ZEISS optical inserts
  • Final sale: Products returned outside the country where purchased

US vs Canada

Not confirmed: the store's site didn't state its terms.

Window
14 days from delivery
Cost to return
Not stated in the official policy excerpt I could access; third-party guides say returns are free.

Bought something from Apple?

Paste the product link to see the answer for that exact item and color, with your date.

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Common questions

How long do I have to return something to Apple?

14 days, counted from the day it's delivered.

Does Apple charge for returns?

Not stated in the official policy excerpt I could access; third-party guides say returns are free.

How does Apple refund a return?

Refund or exchange based on the original payment method; approved refunds issue within 10 business days after inspection.

Can I return sale or final-sale items to Apple?

These can't be returned: Opened software (unless the seal is intact); Electronic software downloads; Apple Gift Cards; Apple Developer products; Custom ZEISS optical inserts; Products returned outside the country where purchased.

Is Apple's return policy different in Canada?

In Canada: 14 days to return it. Cost to return: Not stated in the official policy excerpt I could access; third-party guides say returns are free. (Not confirmed on the store's site.)

How do I know if my Apple order can still be returned?

Paste the product link, upload the receipt, or forward the order email to orders@tagson.app: TagsOn works out your exact last day to return it and emails you if the price drops before then.

Source: Apple's returns page · checked 2026-11-01. Policies change; confirm on the store's site before you ship a return.